FAQ

Thank you for your interest in Franklin Dermatology Group, The Aesthetic Center and Mohs Surgery Center at Franklin Dermatology Group. Find frequently asked questions here and visit our Patient Information Center to learn more and download printable patient forms.

  1. What do i need to bring to my office visit?

    Please bring your picture ID, insurance card(s), prescription card if applicable, your insurance copay - cash, checks, credit cards accepted, tell us your preferred pharmacy if you have one and if you would bring a list of current medications, that will be helpful too. For your convenience you can complete new patient intake forms in advance of your visit. Visit the patient information center page to download printable forms.

    We look forward to seeing you!

  2. Are any of your providers accepting new patients?

    We welcome all new patients and are happy to serve you. Just give us a call to make an appointment - 615-771-1881.

  3. What insurance do you take?

    We accept most medical insurances, but not all. We highly recommend that you confirm your coverage prior to your appointment. Just give our office a call to confirm your insurance coverage. 615-771-1881

  4. How long will an office visit take?

    Depending on your appointment type, be sure to leave one hour for your visit with us. 

  5. Why is my copay higher than usual?

    Since we are considered medical specialists, you may be required to pay your insurance’s specialist copay. A specialist copay is sometimes higher than a regular copay.

  6. Why am I paying my copay for a yearly wellness skin check?

    Dermatology is a problem-oriented specialty. Many carriers, including Medicare, don’t permit dermatologists to perform preventative visits or wellness exams, even if it’s for a screening for malignant neoplasms. Preventative visits are typically performed by broader specialists like Family Practitioners, OBGYNs, and Internal Medicine specialists. For example, a family practitioner may perform a general full-body exam as part of a series of other checks during an annual physical, and then coordinate further testing or appointments with specialists for problems discovered during this “preventative visit”.

  7. What is a skin exam?

    A skin exam is a head-to-toe screening for skin cancer.

  8. When will I receive my bill?

    Billing your account typically happens 30 - 60 days after your visit.

  9. Why am I paying for a follow-up visit?

    Anytime that you are seen in-office by one of our providers you will be required to pay your insurance’s copay. 

  10. What are some of the skin conditions you treat?

    We take care of all manner of medical dermatology conditions, including skin cancers. We also have a full range of cosmetic dermatology solutions. 

    Common conditions include: acne, eczema, dermatitis, rosacea, hyperhidrosis and excessive sweating, lumps and moles, psoriasis, rashes, skin allergies and skin cancer. We offer tailored treatment plans to help keep your skin healthy, vibrant and youthful.

Couldn't find the answer? We can help!

Drop us a line with any of your dermatology questions, questions about our practice or questions about skin health products. We typically respond in one business day.  We are always glad to hear from you.

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